Contact
Write to me
ROCHCOR remains a human-scale project. Every message I receive is read and answered by me, not by an anonymous customer service department or a chatbot.
So don't hesitate to write, even for a simple question, a word after your order, or an idea you'd like to share with me. It matters to me.
How to reach me
I reply within 24 to 48 hours on weekdays (Monday to Friday).
You can write to me for…
- A product question before purchasing
- Your order tracking or an address change
- A return or complaint (please provide your order number, and I'll take care of it quickly)
- A partnership — store, spa, sports coach, physiotherapist, mountain hotel
- A press or editorial project
- A simple note to share your experience, a photo, a suggestion
Please specify your order number in the email subject line if it concerns a purchase; it helps me get straight to the point.
See you soon.
— André